Office and Admin Support

Lopterra Services Limited is seeking a proactive Office and Admin Support personnel to assist in the day-to-day operations of a reputable online store dealing in consumer goods. The role focuses on customer service, inventory management, sales support, and administrative coordination to ensure smooth business operations.

Welcome customers warmly and maintain accurate records of visitor and customer interactions

Keep the showroom and office clean, organized, and presentable at all times

Update daily and weekly sales records, expense reports, and inventory data under supervision of the line manager

Manage inventory with the e-Commerce Executive to ensure timely restocking and availability of products

Upload new products to the showroom and e-commerce platforms (Jumia, Konga) within 48 hours of availability

Respond promptly to customer messages on e-commerce platforms within 1 hour during working hours, and within 12 hours after close of business

Coordinate shipping of orders through e-commerce partners within 24–48 hours and handle returns efficiently

Ensure timely and cost-effective delivery of goods to customers through logistics providers

Perform clerical duties including bookkeeping, filing invoices, goods receipts, waybills, and other administrative documents

Support business growth through creative ideas, timely execution of tasks, and exceptional customer service

Carry out additional tasks assigned by supervisors or management

O’Level qualification (SSCE, NECO, WAEC)

Previous experience in a similar administrative or office support role

Familiarity with inventory management tools and Microsoft Office Suite (Excel, Word, etc.)

Strong organizational skills, attention to detail, and ability to multitask

Excellent communication and interpersonal skills

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