Prospera USA is seeking a Customer Service Representative to provide timely and professional support to clients, ensuring high customer satisfaction and efficient issue resolution.
Job Overview
Salary
Negotiable
Job Type
Remote
Employment Type
Full Time
Location
Nigeria
Additional Location
None
Posted
March 10, 2026
Job Summary
Key Responsibilities
Respond to customer inquiries via phone, email, live chat, and social media.
Escalate complex or unresolved cases to technical or supervisory teams as needed.
Achieve service performance metrics, including response times, resolution times, customer satisfaction, and call handling volumes.
Maintain professional and courteous communication with all customers.
Required Qualifications
Strong communication and problem-solving skills.
Ability to work effectively in a remote environment.
Customer-focused mindset with attention to detail.
Ability to meet or exceed performance metrics consistently.
*Interested candidates should send their resume and cover letter
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
careers@prosperausa.org
Subject Line:
"Use the job title as the subject of the email."