Billing Coordinator

The Billing Coordinator will manage the revenue cycle for mental health services, including claims submission, insurance verification, denial management, and financial accuracy to optimize revenue and reduce billing errors.

Process and submit claims to insurance companies, Medicare, Medicaid, and private payers

Track and manage outstanding claims, denials, and reimbursements

Ensure compliance with HIPAA, CMS, and other federal/state billing regulations

Conduct insurance eligibility and benefit verifications

Perform timely follow-up on unpaid or underpaid claims and manage appeals

Collaborate with clinicians and administrative staff to resolve billing discrepancies and documentation gaps

Generate patient invoices and manage payment plans

Maintain thorough documentation in billing and EHR systems (e.g., DrChrono, AdvancedMD, Athenahealth)

Identify trends in billing issues and recommend process improvements

Stay updated on industry changes, payer requirements, and coding standards

Bachelor’s Degree in Accounting, IT, Communications, Social Work, Business Administration, or Medical Billing & Claims Processing

Minimum 3 years of billing experience in mental health, behavioral health, or healthcare settings

Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) preferred

Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive)

Experience with Electronic Medical Records (EMR)

Excellent verbal and written communication skills

Advanced Excel and computer literacy

Personal device/laptop with reliable internet connection (mandatory)

Strong attention to detail, organization, and ability to work independently or in a team

Solutions-focused and able to work under pressure

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