Administrative / Customer Service Officer

We are looking for a highly organized and customer-focused professional to manage office administrative tasks while delivering exceptional service to clients. The role requires supporting daily operations, handling inquiries, and maintaining efficient office systems.

Manage office correspondence, records, and documentation

Handle customer enquiries, complaints, and feedback professionally

Provide accurate information on company products and services

Support daily office operations and staff coordination

Maintain filing systems (physical and digital)

Prepare reports and basic administrative documents

Ensure a positive customer experience and uphold company image

Proven experience in office administration or customer service

Strong communication and interpersonal skills

Proficient in MS Word, Excel, and email systems

Excellent organizational and multitasking abilities

Professional attitude with a customer-focused mindset

Qualification:

HND/BSc in Business Administration or related field (preferred but not compulsory)

Minimum of 3–5 years’ post-NYSC work experience

None