Aftersales Deputy Manager – Heavy Equipment

Swift Consulting Limited is recruiting on behalf of its client for an Aftersales Deputy Manager in the Heavy Equipment category. The role involves coordinating equipment sales and rentals, managing aftersales support, overseeing inventory, and supervising the team to ensure operational efficiency and customer satisfaction.

Coordinate daily sales and rental activities for heavy equipment, ensuring timely processing of client requests and documentation

Supervise equipment deployment, installation, and handover to guarantee operational readiness and client satisfaction

Provide structured aftersales support, addressing service inquiries, resolving client complaints, and coordinating maintenance schedules

Monitor equipment availability and utilization to optimize rentals and reduce downtime

Oversee periodic stock-taking and inventory reconciliation to maintain accurate records of equipment and spare parts

Maintain proper documentation for rentals, service reports, installations, and client transactions

Support development and implementation of operational procedures to improve unit efficiency

Supervise and coordinate team members within the aftersales and rentals unit to achieve performance targets

Prepare operational reports on rentals, service activities, stock levels, and team performance for management review

Ensure compliance with company policies, safety standards, and operational guidelines

Bachelor’s Degree in Engineering, Business Administration, Operations Management, or a related field

Minimum of 3–5 years’ experience in heavy equipment operations, aftersales, or rentals coordination

Strong understanding of inventory management and operational processes

Proven ability to supervise and coordinate teams effectively

Excellent customer service, communication, and reporting skills

Proficiency in Microsoft Office and reporting tools

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