Pearls_Curve is seeking a professional and customer-oriented Front Desk/Admin Officer to serve as the first point of contact for clients. The role involves managing reception duties, processing customer orders, and ensuring smooth front desk and administrative operations.
Welcome and attend to customers courteously both physically and via phone
Provide accurate information about products, services, and order status
Receive and document customer orders for shoemaking or repairs
Issue receipts and process payments through cash, POS, and transfers
Monitor and follow up on customer orders, ensuring timely updates
Maintain a neat and organized reception and waiting area
Manage incoming calls, messages, and correspondence efficiently
Keep accurate records of sales, receipts, and daily transactions
Perform filing, data entry, and update order logs as required
Escalate complex customer issues to management when necessary
Work closely with store staff and craftsmen to ensure client satisfaction
Carry out additional administrative tasks assigned by management
Subject line should be: Front Desk/Admin Officer
OND, HND, or B.Sc. in Business Administration, Mass Communication, Customer Relations, or related discipline
Minimum of 1 to 2 years’ experience in a front desk, customer service, or administrative role
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Word and Excel
Professional appearance with a customer-focused attitude
High level of integrity, reliability, and attention to detail
*Interested candidates should send their CV
None
Send your application via email with the provided subject line