Branch Manager

Change Room is a human resource and business management consulting firm established in 2012 with a commitment to delivering tailored and effective HR solutions. The company partners with clients to provide expert consulting in human resource development and business management, aligning its services with each client’s goals and values. We are seeking experienced and dynamic Branch Managers to lead operations across multiple locations, ensuring sustainable business growth and outstanding client satisfaction.

• Oversee the daily operations and performance of the branch.
• Develop and execute business and marketing strategies to achieve organizational goals.
• Lead, motivate, and supervise branch staff to drive high performance and productivity.
• Manage client relationships and ensure excellent customer service delivery.
• Identify new business opportunities and expand market presence in assigned regions.
• Prepare performance reports and ensure compliance with company policies.
• Collaborate with senior management to implement strategic initiatives.
• Monitor market trends and competitor activities to stay ahead in the industry.

• Bachelor’s Degree in Marketing, Business Administration, or a related field.
• Master’s Degree or professional certification is an added advantage.
• Minimum of 5 years of relevant experience in Marketing, with 2–3 years in a managerial role.
• Strong leadership and team management skills.
• Proven ability to design and implement successful marketing strategies.
• Solid understanding of insurance marketing principles, trends, and best practices.
• Excellent communication, analytical, and interpersonal skills.
• Customer-oriented mindset with strong business acumen.

5 years