Mabilla Group is a fast-growing fintech company with multiple digital financial products. We are currently recruiting experienced customer support professionals to join our remote team.
Job Overview
Salary
₦150,000 - #250,000 Monthly
Job Type
Remote
Employment Type
Full Time
Location
Nigeria
Additional Location
None
Posted
December 22, 2025
Job Summary
Key Responsibilities
• Respond to customer inquiries via email, chat, and other social media platforms.
• Resolve customer issues professionally and efficiently
• Work across all Mabilla Group products
• Document and track customer interactions using CRM tools
• Escalate complex issues when necessary
Required Qualifications
• Minimum of 2 years experience in a customer support role
• Previous experience working in a fintech company
• Experience working remotely
• Good knowledge of CRM tools (e.g. Zendesk, Freshdesk, HubSpot, etc.)
• Ability to multitask and support multiple products
• Strong communication and problem-solving skills
• HND or B.Sc. in any related discipline
Skills & Competencies
Experience
None
Benefits & Perks
Work Schedule
Additional Information
How to Apply
Apply via Email
Send your application via email with the provided subject line
Email Address:
hr@payceler.com
Subject Line:
"Use the job title as the subject of the email."